Trusted help in India
Someone on the ground in India
For the things that need a person physically standing somewhere in India this week, and you are eight thousand miles away.
We work with one partner per service rather than a panel, and we say who. They pay us a referral fee, which does not change your price. Our articles never recommend anyone by name.
What this covers
- Visiting an elderly parent, and telling you honestly how they seemed
- Collecting or filing documents in person where an office will not accept post or email
- Being present for a repair, a delivery, a valuation or a locksmith at a family flat
- Hospital admission paperwork and follow-up when a relative is admitted and nobody in the family is in the country
- Bank, registry and utility errands that require a body in a queue
What it is not
Not medical care, not legal representation, and not power of attorney. Where something needs a professional or a legal authority, we say so and point you at the right kind — a doctor, a lawyer, a CA — rather than doing it badly.
Who you are contracting with
This one is different from the rest of this section, and you should know how before you engage us.
Everywhere else here we introduce you to somebody else and step out of the way. Concierge we do ourselves, through our own office in Delhi — so there is no referral fee, and there is no third party to point at if a visit does not happen. The work is contracted and invoiced by EDMCByte Pvt Ltd, our Indian company. It is a different legal entity from Vialynx Inc, which publishes IndianCulture, and it is the one with the obligation to you.
We say so because a reader paying an Indian company for work done in India should know that is what is happening, rather than finding a company they have never heard of on the invoice.
What it costs
Priced per visit, quoted before anything happens, with the person's name given to you in advance. Recurring arrangements — a monthly visit to a parent, say — are priced monthly. Invoiced by EDMCByte Pvt Ltd in Delhi.
The honest limitation
This is a small network of individuals, not national coverage. We are strongest in Delhi NCR and a handful of metros. If nobody is near your family, we will tell you so rather than sending someone unsuitable four hours by road.